Systems integration
Connecting the systems a business already runs — the ones holding its customers, its stock, its money, its records — so information moves between them without anyone retyping it.
Replacing a working system is expensive and disruptive, and usually unnecessary. Most of the value sits in the gaps between systems rather than in the systems themselves.
Fewer manual handoffs. Fewer places for the numbers to drift apart. A business that can answer questions about itself without three people checking three screens.
